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When you unsubscribe from Eight, all data associated with your account will be deleted. Please note that this deleted data cannot be restored
Things to Check Before Unsubscribing
About the difference between "data deletion" and "withdrawal"
When canceling your membership, you will need your "login email address" and "password".
If you have not created login information yet, you will be unable to enter that information and will need to "delete your data."
| Data deletion | If your account is in the process of being created (login information has not been set), you will be required to delete your data. |
| Withdrawal | If login information (email address, password) has been set, you will need to cancel your membership. |
What if you can't log in when canceling your membership?
If you wish to withdraw from Eight, you will need to log into your Eight account.
If you are unable to log in, please refer to Unable to log in to Eight
If you cannot resolve the issue, please contact Eight Support.
Regarding handling of data after withdrawal
For information on how your data will be handled after you cancel your membership and when your information will be deleted, please refer to What happens to my data after I cancel?
table of contents
- Things to Check Before Unsubscribing
- "iOS version Eight" Unsubscribe from Eight
- "Android version of Eight" Unsubscribe from Eight
- "PC version of Eight" Withdrawing from Eight
"iOS version Eight" Unsubscribe from Eight
STEP 1 Tap "You"
STEP 2 Tap the "gear mark"
STEP 3 Tap "Other settings"
STEP 4 Tap "Erase all data"
If "Erase all data" is not displayed, proceed to STEP 6.
STEP 5 Tap "OK"
If "Erase all data" is not displayed, proceed to STEP 6.
STEP 6 Tap “Delete account”
STEP 7 Enter the reason for withdrawal and tap "Continue"
STEP 7 Enter your password and tap "Delete account"
STEP 8 Tap "Delete" on the confirmation screen
"Android version of Eight" Unsubscribe from Eight
STEP 1 Tap "You"
STEP 2 Tap the "gear mark"
STEP 3 Tap "Other settings"
STEP 4 Tap “Delete account”
STEP 5 Check the precautions for data deletion and tap "OK"
If this message does not appear, proceed to STEP 6.
Log in to STEP 6 Eight
Please enter your "Login Email Address" and "Login Password" and tap the ログイン button.
STEP 7 Enter the reason for cancellation and tap "送信"
STEP 8 The withdrawal is complete
The withdrawal completion screen will be displayed.
"PC version of Eight" Withdrawing from Eight
STEP 1 Access the Eight withdrawal form
Please access the Eight withdrawal form
https://8card.net/eight_users/resign_setting
Log in to STEP 2 Eight
Please enter your "Login Email Address" and "Password" and click the Login button.
STEP 3 Enter the reason for cancellation and tap "Send"
STEP 4 The withdrawal is complete
The withdrawal completion screen will be displayed.